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What does the scanner's Start button light indicate?

RELATES TO:

  • Scanner lights and buttons

TABLE OF CONTENTS:

EXPLANATION:

The Start button light indicates the scanner's status.

The chart below shows the indications and the status they represent:

Notes Icon Note:

The chart below contains animated images. Some browsers have a setting to enable/disable animated images. If these are not displayed, check the settings and restart the browser.

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Light Colour Indicator
Status
Meaning

 Indicator

 Green

 Green light on and steady On

Ready to scan images.

 Green light flashing Flashing

Warming up or scanning.

 Red

 Red light flashing Flashing

An error has occurred. See section Reading the Scanner Light for information.
For some models, this light is Orange light flashing Orange and flashes when there is an error.

(None) 

 No light displayed Off

The scanner is off. Make sure it is connected to your computer, and plugged into a power source.

Some scanners have a light on the document cover. When this Blue document cover light on Blue light is on, the scanner is scanning transparent documents (such as film or slides).


Reading the Scanner Light

If an error occurs, the scanner stops operating and the Status light flashes red (or for some models, orange). This indicates one of the following problems:

  • The scanner transportation lock is locked. Turn the scanner OFF using the  Power button, then slide the lock to the unlock position. If your scanner has a Transparency Unit lock, you should also check that this is in the unlock position (when the power is off).

      Notes Icon Note:

      • Some scanner models do not have a transportation lock.

      • A TPU lock is only present on some models with a Transparency Unit (TPU).


  • The scanner is not connected to the computer properly, or the software is not fully installed. Try restarting your computer and unplugging the scanner. Wait 10 seconds, then plug the scanner back in.

      Caution Icon Caution:

      For SCSI scanners, you should only disconnect/reconnect the SCSI cable when both the scanner AND computer are powered OFF.


  • The scanner cover cable is not connected to the scanner's OPTION port. Turn the scanner OFF using the  Power button, then connect the cable to the port. If the cable is already connected, unplug it, check the pins are not bent, then reconnect it to the port.

      Notes Icon Note:

      Some scanner models do not have an OPTION port.

  • If you are scanning film, make sure that the white reflective document mat has been removed from under the scanner lid.


Refer to your scanner's user guide for the location of the OPTION interface port connector and scanner/TPU locks.


If the light is still flashing, disconnect the scanner then uninstall and reinstall the scanner software. Click on one of the links below to view the support article for your operating system:



If the status light is still flashing red then after trying these solutions, turn off the scanner using its power switch, then turn it back on. If the Status light is still flashing red:

  • The scanner may be malfunctioning.

  • The scanner light source may need to be replaced.

  • Any connected optional equipment may be malfunctioning.

  • Contact Epson for support.

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